Email Issues

Email not working?

Most email problems come down to a few things: a password that changed, settings that no longer match what your email provider expects, a full mailbox, or a phone and computer that have stopped syncing. The tricky part is working out which one it is.

Common email problems we fix

• Can’t sign in, or a forgotten email password
• Email that stopped sending or receiving
• Messages missing, or not showing up on your phone or tablet
• A full mailbox, or years of old email you’d like to keep safely
• Setting up email on a new computer, phone or tablet
• Too much junk mail, or real messages landing in junk

We work with Outlook, Gmail, Apple Mail and the email accounts that come with your internet service. Most email problems can be sorted out with remote help.

Is that email real?

If an email asks you to sign in, confirm a payment or open an attachment you weren’t expecting, check with us before you click. It only takes a minute, and it can save a lot of trouble.